NEEDED: SYSTEM ADMINISTRATOR for a leading INSURANCE BROKERAGE company in Lebanon.
- Responsible for maintaining, upgrading, and managing software, hardware, and networks.
- Ensure that technology infrastructure runs smoothly and efficiently.
- Daily tasks may include end-user support, and maintain the essentials such as operating systems, business applications, network connectivity, email, and laptops.
Min Requirements:
- Bachelor’s degree in computer science, Information Technology, System Administration, or a closely related field
- Minimum 3 years of system administration & network administration experience
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
- Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus
Skills Required
- Working knowledge of virtualization
- Strong Knowledge of Windows operating systems
- Experience with Active Directory including managing and maintaining GPOs
- Experience with scripting and automation tools
- Experience with SQL databases, and patch management
- Knowledge in Kubernetes and Docker for virtualization
- Knowledge of network protocols such as: DNS, SMTP, SNMP, SSH, SFTP
- Knowledge of Network and TCP/IP routing/subnetting
- Working knowledge of VPN connectivity and client trouble shooting
- Resourcefulness and problem-solving aptitude
- Availability outside of working hours to resolve emergency issues promptly
Responsibilities & Duties
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
- Providing technical support when requested
- Monitor system performance to ensure everything runs smoothly and securely.
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Documenting any processes which employees need to follow in order to successfully work within our computing system.
- Build an internal wiki with technical documentation, manuals, and IT policies.
- Securing data from unauthorized access
- Perform regular backup/restore operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
- Design and deploy networks; Maintain network servers such as file servers, and VPN gateways
- Administer servers, laptops, printers, phones, software deployment, and patches
- Administer network infrastructure (Firewall, Switches & Access Points)
- Administer Surveillance System (NVR, IP Cams)
- Maintain & monitor all security software & devices (firewall, antivirus, anti-spam…)
