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Job Vacancies

APPLICATION SUPPORT SPECIALIST SHRV0000131
APPLICATION SUPPORT SPECIALIST
  • Industry: Insurance
  • Location: Beirut, Lebanon
  • Employment type: Full Time

Job Title: Application Support Specialist

 

Provide high level application support to the insurance Travel business. Work with IT and business operations to assess systems information needs and correspond with internal teams and clients to ensure resolution of key issues. Play an active role in the maintenance of key business systems across various platforms.

JOB ROLE

  • Serve as third level support for Travel Applications and integration
  • Work with clients and IT team to research and resolve problems
  • Identify recurring issues and provide solutioning to prevent future occurrences
  • Monitor application performance and develop recommendations for corrections and improvements
  • Develop training material, knowledge base articles, and support documentation for the clients
  • As required, coordinate activities with IT support staff and operations management

QUALIFICATIONS

  • Bachelor’s Degree in Business Computer, IT, Computer Science, or other related fields.
  • Advanced skills mainly in Excel and PowerPoint
  • 2 years’ experience working with end clients and providing production support
  • Experience in the Insurance industry preferred
Posted on: 24 June 2022
strategichr-human resources experts
+961 3 970522
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